The questions we get asked

Yes, and it was designed that way from the start. A product can have a case price and a unit price; stock is always counted in units, the case is only a multiplier. A case of 12 sold takes 12 out of stock. For more detail, see how Gestio handles case and unit stock tracking across every sale.

Stock follows the shop’s operations: a sale or delivery reduces quantity, a supplier receipt increases it and a return puts it back in the relevant depot. A stocktake then compares the expected quantity with the real count so differences can be corrected.

Yes. You can see each product’s quantity by depot, transfer goods between locations and keep damaged or expired products in a separate depot so they cannot be put back on sale by mistake.

Yes. Both mobile and web are bilingual French / Arabic, with the layout flipped right to left. The invoice itself always prints in French.

Both, on the same account. Mobile is for the counter: taking payment, scanning a barcode, printing a ticket on a Bluetooth thermal printer. Web is for management: purchases, analytics, statements, stocktakes, team and commercial documents. A sale recorded on your salesman's phone appears on your screen with nothing to sync.

Yes, from an Excel or CSV file. Columns are matched automatically, a preview shows you what will be created, and you get a report of the failed rows before anything is saved.

Half a day, not a month. The only genuinely long part is the product catalogue, and that is the part we do with you: send us your list in whatever form you have it, we load it. Customers come in with the balance each of them owes on day one, which is what saves you re-entering history — a customer's entire past then fits in one figure.

Nothing in particular: reinstall the app and sign in. The data lives in your space, not on the device — a phone lost, broken or sold loses no sale. It is also why an account per employee matters: if a salesman's phone disappears, you cut his access from your screen without changing everyone else's password.

No. Gestio is paid either once a year, all in, or once and for all as a lifetime licence plus a yearly hosting fee. Nothing is charged monthly, no card is stored, there is no auto-renewal to watch. The quote puts both figures side by side before you decide anything.

The app pauses, your data stays where it is. You settle the quote, we reactivate, and you pick up where you left off — nothing is erased.

An account can be added at any time: 1 500 DH once on a lifetime licence, 500 DH per year on the yearly plan. You do not pay for the licence again, and the Business offer already includes 3.

On a lifetime licence the licence stays yours: it is the online access that stops until hosting (600 DH a year) is settled. Your data is not deleted, and you can export it at any time.

Yes, and it is not a paid extra. Management software left empty is no use to anyone: we open the account, load your catalogue and your customers, and stay reachable on WhatsApp for the settings that follow.

Only what you open to them. Each account has a role — salesperson, cashier, storekeeper, accountant — and you can also build a role of your own. A storekeeper sees neither selling prices nor margins.

Yes. Each shop has its own space, and the separation is enforced by the server on every request — not merely by what the screen chooses to show. The distinction matters: separation done at display time is bypassed by editing an address in the browser. Here, a request for another shop's data returns nothing.

Whenever you want, without asking anyone. Every list exports to Excel, CSV or PDF from the screen you are looking at, with the filters you just applied. It is a good question to put to any software you are considering: a tool you cannot get your own figures out of is relying on lock-in rather than on quality.

No. Gestio keeps your data on a server, which is precisely what lets the salesman and the owner see the same figures at the same moment. An ordinary 4G connection is plenty.